Our support packages ensure the continuous performance of your Antora deployments. We’ll help you solve issues with Antora configuration and deployment, Asciidoctor extensions, and the AsciiDoc syntax.
Production support that keeps your Antora pipelines running smoothly and enhances your documentation capabilities with expanded Antora assistance.
Advanced, expedited support from a dedicated team for complex and critical documentation systems.
We offer support packages that align with the complexities of your documentation.
| Feature | Pro Support | Premier Support |
|---|---|---|
| Hours of Operation | 8 Hours/Day, Monday - Friday | 8 Hours/Day, Monday - Friday |
| Extended Hours & Weekend Coverage | ||
| Number of Contacts | 1 Named Contact | 3 Named Contacts |
| Access Method | Web | Web |
| Response Method | Web/Email/Chat | Web/Email/Chat/Voice |
| Response Times | 16 Business Hours |
Priority 1: 1 Business Hour Priority 2: 4 Business Hours Priority 3: 12 Business Hours Priority 4: 12 Business Hours |
| Update Assistance | ||
| Antora Components Covered | ||
| Asciidoctor Extensions Covered | ||
| Third-Party Integrations Covered | ||
| Antora Pipeline Audits | ||
| Dedicated Expert Support Team | ||
| Price | $14,000/Year | $30,000/Year |
Contact us to learn more about our support packages and working with our support team.