Support

We’re here to help you succeed.

Our support packages ensure the continuous performance of your Antora deployments. We’ll help you solve issues with Antora configuration and deployment, Asciidoctor extensions, and the AsciiDoc syntax.

Pro Support

Production support that keeps your Antora pipelines running smoothly and enhances your documentation capabilities with expanded Antora assistance.

Premier Support

Advanced, expedited support from a dedicated team for complex and critical documentation systems.

Compare Our Antora Support Packages

We offer support packages that align with the complexities of your documentation.

Feature Pro Support Premier Support
Hours of Operation 8 Hours/Day, Monday - Friday 8 Hours/Day, Monday - Friday
Extended Hours & Weekend Coverage
Number of Contacts 1 Named Contact 3 Named Contacts
Access Method Web Web
Response Method Web/Email/Chat Web/Email/Chat/Voice
Response Times 16 Business Hours Priority 1: 1 Business Hour
Priority 2: 4 Business Hours
Priority 3: 12 Business Hours
Priority 4: 12 Business Hours
Update Assistance
Antora Components Covered
Asciidoctor Extensions Covered
Third-Party Integrations Covered
Antora Pipeline Audits
Dedicated Expert Support Team
Price $12,000/Year $30,000/Year

Interested in direct access to expert help?

Contact us to learn more about our support packages and working with our support team.

hello@opendevise.com